A referral is not required to receive psychological services from Frank Psychology.

Most extended health care providers cover a portion of services provided by Registered Psychologists. It is best to contact your insurance provider to confirm your coverage amount. 
Fees for psychological services may be claimed under tax-deductible health care expenses on your income tax return. 

There is no one answer. Most people feel more hopeful and think more clearly within a few months. Some folks get what they need in 5-10 sessions, others benefit from regular support over several months to a year, and those dealing with trauma or chronic mental health challenges often do well with weekly sessions for 6 months to a year.

Start with a free 15-minute consultation first. You can ask questions about how I work and tell me what you're looking for in therapy. This helps us both decide if we're a good fit.

Clients usually book in 4-month blocks so you can get the times that work best for you. Late afternoon and early evening slots are popular and fill up quickly.

We accept credit cards, including visa and Mastercard, cash, e-transfer, and cheque.

We require a minimum of 24 hours’ notice if you aren't able to make the scheduled time.
*Cancellations made with less than 24 hours notice will be subject to a cancellation fee (full price of a session).

• Individual Sessions are 50 minutes in length (unless otherwise discussed).

• Parent Coaching Sessions are 50 minutes in length (unless otherwise discussed)

• Couples and Family Sessions are 80 minutes in length (unless otherwise discussed).

Frank Psychology does not provide emergency crisis services or 24/7 support. If you are in crisis, it is your responsibility to access community crisis supports.
If your life or safety is in danger, phone 911 or go to the nearest emergency department.

A referral is not required to receive psychological services from Frank Psychology.

The first session is usually spent with the parents/guardians to discuss current concerns and gather necessary background information. Depending on the age of the child/youth, this information will be shared in a developmentally appropriate manner to seek their perspective on the current situation.

If this is your first time booking an individual session for your child or adolescent: Please select Adolescent-Initial Consultation when booking.

Have a look at what the Canadian Psychological Association says about what to expect from a psychologist by clicking here https://cpa.ca/public/decidingtoseeapsychologist/psychologistwhattoexpect/

No. One parent/guardian can attend on their own.

If parents/guardians are separated or divorced, a copy of the court order highlighting parental rights is needed. This is to ensure a court order is not in place that specifically addresses or impacts the issue of consent for a minor. A copy of the order can be emailed to info@frankpsychology.com or brought to your first session.

After the first session, your psychologist will offer initial impressions and make recommendations, and together you will decide on a treatment approach. You can decide with the psychologist how often you would like to be updated about your child’s progress, and can request parent updates to be scheduled at regular intervals, or family therapy, depending on the need.

It is important for your child to feel a strong sense of trust and therapeutic alliance with their psychologist; therefore, not all details about conversations will be disclosed to the family. Parents/guardians will be updated around themes and general impressions, and there are certain limits to confidentiality that will be explained to you and your child during the first session. If your child discloses information that leads your psychologist to be concerned about safety, your child’s or someone else’s, your child will be encouraged to share concerns directly with you during family therapy. If this skill is being worked on and communication is not yet open, your psychologist will update you immediately and your psychologist will facilitate safety planning with your child.

Yes, with a signed release of information form, Frank Psychology is able to communicate with any other service providers involved in the care of your child/youth.